A "Quiet Hour" for Autistic Shoppers

An Asda superstore in Manchester turned off in-store music and display TVs and introduced a "quiet hour" for autistic shoppers and others who feel intimidated or stressed by noise. In the meantime, eight other shops in Manchester are planning to hold quiet hours. The quiet hour will be held every Saturday.

It all started when Simon Lea, manager of the Asda Living store at Manchester Fort, saw a boy with autism struggling to cope in the shop.

“It’s all about helping people really. Six months ago I would have said ‘control your child’ even though I’ve got children. But speaking to people with autism and disabled people has helped me think about how I can make it a better place to shop.”
Simon Lea (The Independent)

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Photograph (Asda Chatham) via Russels Construction

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